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Help Desk CC6 Plugin

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Price: $25.00

Current Plugin Version: 3.1.0

Latest CubeCart 6 Version Tested: 6.1.13

This plugin adds Help Desk functionality to your store.

Configuration consists of:
- status
- display department drop down
- display priority drop down
- send admin ticket submitted email
- send admin ticket updated email
- send customer ticket submitted email
- send customer ticket updated email

For logged in customers you can:
- display a help desk link in the session box
- display a help desk link on the account page
- display a help desk link with the documents

On the customer side there is:
- view all their tickets page
- view/edit ticket page
- submit ticket page

On the admin side there is:
- manage tickets page
- add ticket page
- edit ticket page, with history and notes (can be internal only)
- pending tickets display on a tab on the dashboard
- 4 new email templates (sent on add, update or status change)
- full language entries so everything can be translated

Skins Supported
Separate skin templates are implemented for the following skins:
- Foundation
- Custom Foundation 5
- Cleanskin
- GalaxyX
- Kurouto
- Mauris
- Mican
- Zoho
- Other *
* Based on foundation, can be used (after editing) for other skins not listed above.

Demo Stores
You can see it in action at the:
- CubeCart 6.1.X Plugins Demo Store
- CubeCart 6.1.X Skins Demo Store

Product Code: HELPDESK-CC6-P

Have Questions? Ask a question about the 'Help Desk CC6 Plugin'.

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Price: $25.00

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